Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

The Australian Commission on Safety and Quality in Health Care and Healthdirect Australia have jointly launched the Question Builder, a free web-based tool to help people prepare for their medical appointment and make the best use of the time with their doctor. Question Builder guides you through a series of steps, from selecting which type of appointment you are preparing for, to developing the questions that you would like to ask, and helping you to prioritise the most important questions to ask first. These questions can then be printed or emailed to a phone/device for use during the appointment. You will find the tool here.  Additional supporting resources and information about the Question Builder can be found on the Commission’s website here.

The Australian Commission on Safety and Quality in Health Care has published the top tips for safe health care. It is designed to help consumers, their families, carers and other support people get the most out of their health care. The information in the booklet can be used when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers. The publication is available below.

Top Tips for Safe Health Care

The Consumers Health Forum of Australia’s have released a statement reassuring consumers not to panic about locking in their preferred health fund before the 1st April 2017 when higher premiums take effect. In most cases consumers, should be able to change from one fund to another with one month’s notice without facing financial penalty. Consumers need not rush when deciding about their health fund. You can read the full statement here.

 

HCA in collaboration with the South Australian Medical Research Institute has published a paper on developing a framework for integrating consumer engagement in health and medical research. The purpose of the paper is to develop a workable framework for consumer and community engagement for a new medical research institute with broader application. You can read the full paper here.

Last Friday, 17 February 2017,  HCA hosted a forum to inform consumers and the non-government sector about changes and priorities across the primary health, mental health and hospital health sectors, and to identify opportunities for engagement and collaboration. The forum was a success with 47 attendees. A report outlining the outcome and recommendations from the forum will be released in the coming weeks. You can view the speakers' presentation slides below. 

TH Presentation 

PHN Presentation

SA MHC Presentation

 

Health Consumers is a support group on Facebook for members of the general public who use, or are potential users, of health services, including their family and carers. This group is specific to consumers in healthcare. Members are encouraged to share their experiences with the healthcare system, events and information that may be of interest to other Health Consumers. You can join the group here.

A report from this Forum, held Wednesday, 30 November 2016 is now available below. This report has been distributed to participants via email. Presentation slides from the day are also available below.

Report: Local Health Network Consumer and Health Advisory Councils Transforming Health Forum

Michael Cousins

Lynne Cowan Vanessa Owens

The final report has been released from the independent review into Central Adelaide Local Health Network. The review was undertaken by an independent team of health professionals with expertise in clinical practice, clinical governance, safety and quality. The full report is available below.

CALHN: Final Report

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