In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

  • clinical governance
  • health literacy
  • document review and
  • quality improvement processes and service redesign.
  • If you would to participate in this process, please contact Kathy Mickan on 8231 4169 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

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