Privacy, Confidentiality and Getting the Best Care and Treatment – Achieving the Balance was a booklet produced by the HCA via grant funding from the Mental Health Unit, Department of Health.

Copies are available upon request from the HCA office. A PDF download is available by clicking on the title or here (850kb).

CONSUMERS SPEAKING OUT 

ANNUAL REPORT 2008/2009

FINANCIAL REPORT 2009

ANNUAL REPORT 2007/2008

STRATEGIC PLAN

Fact sheet 1 - guidelines for consumer and community participation in health
Fact sheet 2 - advocacy
Fact sheet 3 - effective representation
Fact sheet 4 - problems and solutions
Fact sheet 5 - meeting processes
Fact sheet 6 - networking
Fact sheet 7 - communication
Fact sheet 8 - conflict resolution
Fact sheet 9 - mental health